Privacy Policy

Privacy Policy

Introduction

Welcome to https://plumbing-supplies-near-albury.thebestlocalpro.com! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains how we handle the information you share with us when you use our website, applications, services, or products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services linked to ours, as they have their own privacy policies governing user data.

Processing Activities

This policy outlines our practices when:

  1. You use our applications and services, becoming an authorized user.
  2. You visit our website(s) linked to this Privacy Policy.
  3. You engage with us through communication channels such as emails, calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide quality services. These include:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit card details, billing addresses, and transaction records for processing payments.
  • Financial Information: Bank account information for direct deposits or other financial transactions.
  • Purchase Information: Items you buy from us, order history, and preferences.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to improve our apps’ performance.
  • Location Data: Your geographic location data when you use our services that require positioning services.
  • Feedback: Reviews, comments, or responses you share with us to enhance our products and services.
  • Social Media Information: Details from your social media profiles when you choose to connect them with our services.
  • Product Information: Data about the plumbing supplies you browse, search for, or purchase.

We gather this data through various means: user input forms, account settings, interactions with our customer support team, and automated technologies like cookies and tracking pixels. Additionally, third parties may provide us with personal data, but they are bound by their respective privacy agreements.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary: These cookies ensure basic functions and navigation through our site.
  • Preference: They remember your preferences, such as language settings, to personalize your experience.
  • Analytics: Used by analytics providers to collect information about your use of our site, including traffic sources, page views, and user behavior.

Users can control non-essential cookies via our Cookie Manager, giving you more control over your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when these purposes no longer apply, we delete or anonymize the data securely.

Security Measures

To safeguard your personal information, we implement robust security measures:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular reviews and updates of our security protocols.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Restriction on how we process your data.
  • Right to portability, allowing you to move your data to another controller.
  • Objection to processing for direct marketing purposes.
  • Non-discrimination in our services based on your exercise of privacy rights.

To exercise these rights or have any data-related queries, please contact our dedicated Privacy Team via the following:

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions regarding this policy, please reach out to us using the contact details provided above. We are committed to addressing your concerns promptly.